The challenge of unvaccinated staff in the retail space
Most employers will be familiar with the challenges that have been caused by increased staff absences as a result of the COVID-19 pandemic. Absent staff, both through illness and through self-isolation, has caused real issues for many retailers who operate with tight staffing provisions.
Most employers in the retail space will also be aware of the unprecedented steps taken by a number of large retailers such as IKEA, Next, Morrisons and Ocado, who have all amended their sick pay procedures so that unvaccinated staff absent through COVID-related reasons will not receive company sick pay, and will only qualify for statutory sick pay (SSP). Some have applied this rule only to staff required to self-isolate but who test negative, and not those who actually test positive for COVID.
Employment lawyers and HR professionals use the term ‘company sick pay’ to describe wages paid for staff absent through sickness in addition to their minimum entitlement to SSP. The current SSP entitlement is a maximum of £99.35 a week.
Offering staff sick pay over and above SSP to ‘front-line’ staff is relatively rare even for larger organisations, but it is still common enough for the moves by these companies to garner a lot of press attention; the vast majority of it negative.
The likely result unfortunately will be that many employees may choose not to tell their employer that they are absent for COVID-related reasons and give other reasons for their absence. This was more likely to be the case during the first part of 2022 as the rules on providing medical evidence in the form of a GP’s ‘fit note’ were relaxed, such that employees could self-certify any sickness absences of up to 28 days and still qualify for SSP. These relaxations have been removed from 25 March 2022. In a similar vein but of less direct impact to these issues is that current proposals will allow for ‘fit notes’ to be issued digitally without a physical signature from 6 April 2022.
How are employers responding?
A number of employers are seeking in response to introduce being dishonest about sickness absence and the reasons for it as a specific listed example of gross misconduct allowing a summary dismissal (i.e. dismissal without notice or notice pay). Useful as a deterrent perhaps, but the reality is it can be a frustrating and time-consuming process to verify the truthfulness of whether someone has contracted or tested positive for COVID or has been required to self-isolate, meaning disciplinary action over dishonesty in connection with sickness absence will remain rare.
There is also the very real issue that especially now there is no legal requirement to self-isolate if someone contracts COVID and with many people (both vaccinated and unvaccinated) experiencing milder symptoms with bouts of COVID, employees may well choose to not inform their employer and attend work even if they have tested positive for COVID. A policy that doesn’t allow for company sick pay for the unvaccinated will only exacerbate this problem for this group. It will also allow the virus to spread, potentially prompting further staff absences.
A policy treating unvaccinated employees less favourably may be indirectly discriminatory
Many commentators have raised concerns that a policy treating unvaccinated employees less favourably may face challenges for being discriminatory. The reason for this is there is already clear evidence that certain religious groups and certain ethnic groups are less likely than others to be vaccinated. Accordingly, this opens the door for an argument that the policy is indirectly discriminatory. If it could be shown that the policy places any such group at a substantial disadvantage, it would be unlawful unless it could be shown to be a proportionate means of achieving a legitimate aim. This could well prove difficult in the absence of clear evidence of the effectiveness of such a policy on reducing staff absences or protecting health and safety. Saving costs alone is rarely accepted as a legitimate aim in such claims.
On top of any legal risks, employers should also be aware of the reputational damage that could be caused by such a move, especially where the last 12 months has seen many retail employers struggling to attract staff for lower paid positions.
Any employers considering such a move will need to think very carefully about whether it is a proportionate and effective way of addressing the very real problems of increased staff absence. Many large retail employers already suffer with attacks to their reputation in connection with their treatment of low-paid employees (zero hours contracts anyone), and limiting pay for genuine sickness absence is only likely to add fuel to this fire.
If you’d like to discuss any of these issues or have questions about the article, please contact Stephen Mutch in the Employment and HR team.
Stephen Mutch
Director, Employment and HR
T: +44 (0) 161 393 9054 M: +44 (0) 7827 350752
Stephen is a director in the employment and HR team. Stephen provides employment advice to clients across a wide range of sectors, including the provision of effective day to day HR advice. He is listed in Chambers & Partners as an ‘associate to watch’, having ‘a reputable litigation practice, regularly defending clients in employment tribunal claims’. Clients attest his advice is ‘always concise, pragmatic and with good legal grounding’.
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Our quarterly retail update is designed to bring you the latest news and legal developments relevant to the retail sector. If there are any areas you would like more information on or if you have any questions or feedback, please do not hesitate to let us know via our feedback form or get in touch with any member of our team.
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