Cross border trade – can website sales targeting one region infringe rights in another?
Guidance for businesses involved in cross border trade: can the sale of goods on a website targeting one region infringe another’s rights in a different region, given that websites can be accessed from around the world?
This recent decision considered the tension between the global nature of e-commerce and the territoriality of trade marks. This case was a trade mark infringement claim brought in the UK court against companies within the Amazon group.
The key question in the case was whether Amazon’s US website, Amazon.com, and the listings for the Claimant’s products on that website (which the Claimant confirmed had been manufactured, marketed and were to be sold in the USA with its consent, but which had not been placed on the market in any other country), targeted UK and/or EU consumers, in addition to US customers.
It was held that the UK court will only accept jurisdiction for a claim if a website advertising and selling allegedly infringing goods is targeted at the relevant territory where trade mark rights are owned. The judgment provides useful guidance for when targeting may be deemed to be taking place.
The goods subject to the dispute
The Claimants were two Dutch companies (Lifestyle), owned and controlled by their managing director, Mr Eli Haddad. The Dutch companies sold clothing and similar goods under the BEVERLEY HILLS POLO CLUB (BHPC) brand, or licensed others to do so.
In 2008, there was a split between Mr Haddad and his two brothers. The two brothers incorporated their own company called BHPC Associates LLC, which owned the BHPC brand and corresponding trade mark rights in the US. The court held that it was clear that Mr Haddad and his brothers had gone their own separate ways in respect of the brand and were pursuing very different methods of promoting and selling the branded goods. That situation had given rise to the dispute, with goods lawfully listed on Amazon.com with the authorisation of Mr Haddad’s brothers, whilst Mr Haddad wanted to stop his market in the UK and the EU from seeing the prices at which the BHPC branded goods were being sold in the US.
Amazon’s business models
The US companies traded through the US website at www.amazon.com, the UK website at www.amazon.co.uk and the German website at www.amazon.de. Amazon explained during the course of the case that there were four relevant business models by which goods from the US might be shipped to UK/EU based consumers. These four business models are:
- Amazon exports-retail – means customers shopping on amazon.com purchase products from Amazon and these are shipped to another country such as the UK.
- FBA export – means fulfilled by Amazon. Third party sellers place their products on amazon.com and international customers buy those products from the third party sellers. However, Amazon handles all aspects of the transaction including arranging for storage, shipping, delivery and processing the transaction, including the payment.
- MFN export – means merchant fulfilled network. This is where third parties sell their products to international customers through amazon.com. However, Amazon does not handle the storage, shipping, delivery and other logistics of exporting the products. Amazon does handle payment processing and the products are listed for sale on its website.
- Amazon global store – Amazon offers a service on amazon.co.uk and amazon.de whereby a consumer on this website can access listings for certain products on amazon.com.
In relation to each of the four business models, the court looked at whether the listing of a product was targeted at the UK/EU, whether the sale of the product took place in the UK/EU or whether the product was put on the market in the UK/EU, whether Amazon was responsible for importation of the product into the UK/EU and whether Amazon had committed any acts of trade mark infringement. The court also looked at what restrictions had been implemented by Amazon to prevent listings and/or international shipping from the US to the UK/EU and whether those restrictions had been effective.
Amazon’s case
Amazon said that from the time where possible trade mark infringement was first raised by Lifestyle it had sought to resolve the issue by implementing certain technical restrictions in relation to the sale and advertising of BHPC goods to UK/EU consumers. Although Lifestyle considered that it was relatively easy for Amazon to put in place some sort of complete geo-block for the BHPC products in the UK/EU, the court concluded that it was not so simple. It accepted Amazon's evidence that it is a complex process which requires effort across multiple systems.
It had become clear, however, that Lifestyle was not interested in restrictions that blocked only sales of the BHPC goods from amazon.com to UK/EU consumers, but that it was also seeking restrictions being put in place that blocked any visibility of such goods to UK/EU consumers. The restrictions implemented by Amazon prevented BHPC branded items from being shipped outside the USA via Amazon exports retail or FBA, and generally prevented such products from appearing in search results by consumers whose default or expressly selected delivery location was outside the US. Amazon also excluded the BHPC products from Amazon global store. Other restrictions were put in place which meant that although BHPC products were still listed on amazon.com if they were sold by third parties through MFN export, UK/EU consumers were only informed at the check-out page that the item was not available for shipping to their destination.
Lifestyle’s case
Lifestyle said that the visibility of the BHPC goods on amazon.com via the MFN export business model showed the ineffectiveness of the restrictions and was damaging to its business. UK/EU consumers were still presented with advertisements and offers for sale of BHPC branded goods and were able to select the style, colour and size of the garment and be told the price and arrival time of the goods. It is only when the consumers got to the final stage of paying and checking out that they were told that the goods cannot be shipped, which would lead to frustration on their part, possibly directed at the BHPC brand.
The court’s view
The court found that the restrictions put in place by Amazon since 2019 were effective. Accordingly, there were no infringing sales since those restrictions came into force. The only possible infringement might be in relation to the continuing visibility of listings of BHPC products on amazon.com, even if such goods could not be purchased by consumers.
Use of trade marks within the relevant territory
The key issue for the court to decide was whether there had been use by Amazon of the BHPC trade marks within the relevant territory (here the UK/EU). The question arose from the inherently territorial limits of trade mark protection and ensuring that such protection does not extend beyond those territorial boundaries. Because trade marks are territorial in effect, those who do business exclusively outside the UK should not have their dealings subjected to the trade mark law of the UK. Failure to recognise this principle is a failure to give effect to the territoriality of the trade mark rights.
However, the internet does not respect individual territories and is global. Websites can be accessed from anywhere in the world. While trade mark owners are entitled to protect their rights within the territories where the trade marks are registered, there arguably needs to be some way in which a measure of protection can be provided where alleged infringing use takes place on the internet from outside of the territory.
It was held that the court must carry out an evaluation of all the relevant circumstances. These could include any clear expressions of an intention by the website owner promoting trade marked products to solicit custom in the UK by, for example, including the UK in a list or map of the geographic areas to which the trader is willing to despatch its products. The relevant circumstances may include the number of visits made to the website by consumers in the UK.
The court’s decision
The court held that its jurisdiction should not extend beyond a trade mark’s territorial boundaries unless the alleged infringement is so closely connected to the territory because that territory has been specifically targeted. The judge concluded that sales of goods that take place outside the UK/EU to consumers in the UK/EU which are not preceded by targeted offers for sale or advertisements do not constitute infringement of UK/EU trade marks.
In the case of the BHPC products, it was clear that the products listed on amazon.com were not targeted at the UK/EU. The average consumer in the UK who finds their way to those listings will have deliberately sought to do so and will not have been put off by the prohibitively high shipping and import costs. They know that they are buying such products from the US and from the US website of Amazon. It could not be sensibly said that those listings were targeting the UK/EU.
Of relevance was the fact that Amazon global store’s and Amazon expert retail’s terms and conditions state that the sales take place in the US, have not yet been imported into the UK at the time of purchase and that the consumer is responsible for importing the product into the UK. Title to the goods passes to the consumer once Amazon passes the goods to the consumer’s carrier.
The FBA and MFN exports do not involve Amazon as the seller of the products concerned, and so again Amazon cannot be liable for infringement of trade mark rights in respect of the sales of such products.
Guidance for businesses
This decision serves as a useful reminder to businesses that sell goods using websites accessible by consumers based in jurisdictions where the business does not own relevant trade mark rights. The court considered various factors when deciding if Amazon had infringed the BHPC trade mark, which business could use as a useful guide. These included whether the website’s design was aimed at the prohibited region/consumers, if consumers were required to pay for delivery and importation, and the location of sales. Ultimately, the best way to avoid a dispute is to block sales to prohibited territories/consumers (but businesses are not required to censor the viewing of products).
If you’d like to discuss any of these issues or have questions about the article, please contact Melanie McGuirk in the IP team.
Melanie McGuirk
Partner, Dispute Resolution
T: +44 (0) 161 393 9040 M: +44 (0) 7790 882 567
Melanie specialises in the resolution of disputes relating to intellectual property, reputation management and trade libel. Her focus is on the enforcement and protection of intellectual property and reputations, brand strategy and management, with particular experience in the retail, fashion and manufacturing industries. She is a named leader in the field of IP in the North West by both Chambers & Partners and the Legal 500.
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